Employment Opportunities

Consumer Research Coordinator

Applications close: 9:00 AM AEDT, 24th Nov 2025

  • SCHADS Level 4, Part-time, six-month contract

About NUAA

NUAA is a peer-led organisation dedicated to advancing the health, human rights and dignity of people who use or have used drugs. We deliver innovative harm reduction and peer-based health services across NSW. We also participate in a range of research into AOD treatment, hepatitis C testing and treatment, harm reduction and drug policy.

If you’re organised, community-minded and passionate about consumer-led research, this role is a great way to make an immediate impact.

BENEFITS OF THE ROLE

  • Work for an organisation supporting our community

  • SCHADS Level 4 + super + salary packaging

  • Additional Gifted Christmas Leave (8 days in addition to public holidays)

  • Optional Rostered Day Off (RDO) arrangements

  • Flexible work options, including WFH where appropriate

  • Access to Meal & Entertainment Benefit (NFP)

  • Employee Assistance Program (EAP)

The Role

TThe Consumer Research Coordinator will coordinate NUAA’s involvement in internal and external research. You’ll be the single point of contact for research requests, support projects where NUAA staff are named investigators, and organise meaningful consumer participation — including advisory panels — to ensure research is grounded in lived and living experience.

  • Classification: SCHADS Level 4

  • Location: NUAA main office, 267 Broadway, Glebe NSW 2037 (with some flexibility)

  • Reports to: CEO

Key Responsibilities

  • Act as the central contact for external research requests and partner liaison

  • Support projects where NUAA staff are named investigators (coordination, admin and communication)

  • Review research protocols, papers and materials; coordinate internal feedback

  • Convene consumer advisory panels for specific projects and establish a statewide consumer research advisory panel

  • Coordinate and support participation of people with lived/living experience in NUAA and external research

  • Contribute to NUAA research strategy documents and support development of a NUAA Research Charter

  • Assist with NUAA resource development as requested

  • Participate in team activities and uphold NUAA’s code of conduct, policies and procedures

  • Supervise and support volunteers engaged in research-related tasks

About You

Essential selection criteria for this role are:

  • Lived and/or living experience of drug use, and a demonstrated strong commitment to peer-led harm reduction

  • Solid organisational and coordination skills; able to follow procedures and meet deadlines

  • Experience supporting projects or programs (health, community or research settings)

  • Clear written and verbal communication with attention to detail

  • Ability to work within established guidelines and show initiative appropriate to SCHADS Level 4

  • Ability to work respectfully with peers, volunteers, researchers and partner organisations

  • High level of ITY skills including appropriate use of AI to support work

  • Experience coordinating consumer participation (advisory groups, panels, consultations)

  • Familiarity with research protocols, ethics, and plain-language review of study materials

Desirable:

  • Experience working with Aboriginal and/or multicultural communities

  • Relevant qualifications (science, health, community services, research administration or similar)

Why Work With NUAA

  • Advance high-impact, peer-led research that centres lived experience

  • Collaborate with passionate peers and sector partners

  • Build practical systems that make research more inclusive and useful

    Please apply by submitting your Resume and Key Selection Criteria via the 'Apply now' button below.

    Applicants must address all selection criteria in their application. Incomplete applications will not be considered. 

    NUAA is committed to building a diverse and inclusive workplace where everyone feels valued and supported. We strongly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQ+ individuals, culturally and linguistically diverse communities, and those with lived or living experience of experience of illicit drug use.

    If you would like to discuss the role, please email maryh@nuaa.org.au with the subject line: Consumer Research Coordinator

    Interview Date: Thurs 27 Nov & Fri 28 Nov

Apply now