Employment Opportunities

Harm Reduction Services Manager

Applications close: 9:00 AM AEDT, 13th Nov 2025

About NUAA

NUAA is a peer-led organisation dedicated to advancing the health, human rights and dignity of people who use or have used drugs. We deliver innovative harm reduction and peer-based health services across NSW — including our postal Needle & Syringe Program, Peer Distribution network, hepatitis C testing and linkage to care, and outreach programs.

We are entering an exciting new phase of growth — re-establishing a fixed-site Needle & Syringe Program in Western Sydney and strengthening our statewide harm-reduction footprint.

If you are a strategic and operational leader who thrives in dynamic environments and wants your work to genuinely matter, this may be the role for you.

BENEFITS OF THE ROLE

  • Work for an organisation supporting our community.

  • Competitive salary.

  • Additional Gifted Christmas Leave (8 days in addition to public holidays).

  • Optional Rostered Day Off (RDO).

  • Access to NFP Salary Packing & Meal Entertainment Benefit.

  • Flexible work arrangements incl. WFH options.

  • Employee Assistance Program (EAP) available.

  • Enjoy flexible working arrangements and work-life balance.

The Role

The Harm Reduction Services Manager leads NUAA’s blood-borne virus (BBV) harm reduction portfolio. You’ll oversee our hepatitis C testing and linkage-to-care programs, Peer Distribution Program, Postal NSP, and Outreach services.

The role also carries a strategic development function — planning and implementing the re-establishment of NUAA’s fixed-site NSP in Western Sydney in partnership with Local Health Districts and peers.

This is a senior leadership position that blends service delivery oversight with program innovation and system-building.

Key Responsibilities

  • Lead NUAA’s BBV harm-reduction programs across NSW.

  • Oversee program planning, risk management, evaluation and quality improvement.

  • Manage staff supervision, wellbeing and development.

  • Build partnerships with LHDs, community organisations and research partners.

  • Drive the design and implementation of the new Western Sydney NSP.

  • Ensure compliance with all NUAA policies, procedures and legislative frameworks.

  • Contribute to organisational strategy, funding proposals and continuous improvement.

About You

Essential selection criteria for this role are:

  • Brings lived and/or living experience of drug use and deep understanding of BBV and harm reduction.

  • Has at least five years’ experience in harm reduction, community or public health services.

  • Is a confident leader and mentor with proven program and staff management experience.

  • Can think strategically and translate ideas into operational outcomes.

  • Understands partnership-building across the community and health sectors.

  • Can manage budgets, contracts and compliance with professionalism and integrity.

  • Holds a current driver’s licence and can travel within NSW.

Desirable:

  • Experience establishing or re-establishing community health services in collaboration with Local Health Districts.

  • Relevant tertiary qualifications (health, community services or management).

  • Experience working with Aboriginal and multicultural communities.

Why Work With NUAA

  • Lead high-impact, peer-led harm-reduction services.

  • Collaborate with passionate, experienced peers.

  • Shape the future of harm reduction in NSW.

    Please apply by submitting your Resume and Key Selection Criteria via the 'Apply now' button below.

    Applicants must address all selection criteria in their application. Incomplete applications will not be considered. 

    NUAA is committed to building a diverse and inclusive workplace where everyone feels valued and supported. We strongly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQ+ individuals, culturally and linguistically diverse communities, and those with lived or living experience of experience of illicit drug use.

    If you would like to discuss the role, please email maryh@nuaa.org.au with the subject line: Harm Reduction Services Manager.

    For the full Position Description, please click here.

Apply now