Info for Health Professionals
Advancing the rights, health and dignity of people who use drugs illicitly in NSW
Did you know that 80% of people who use drugs have experienced stigma and discrimination when accessing Health Services? NUAA can work with your organisation, providing training to your staff to ensure your service is a stigma free zone.NUAA’s training is based on real life experiences of people who have experienced stigma and discrimination. NUAA’s approach is evidence based and supported by extensive research. Along with training NUAA can provide your service with tips and tools to help your service increase it’s reach and engagement with people who use drugs.NUAA offers a wide range of Harm Reduction Training workshops for organisations and services who work with people who use illicit drugs. If you have specialised learning needs, or you would like to book a speaker with lived experience talk to NUAA to see how we can customise our training to meet your organisational needs. If you want to know more contact us through our online form – click here.
Stigma and Discrimination Training
Research has shown that a major threat to the health and human rights of people who use drugs is stigma and discrimination. Experiencing discriminatory behaviour often leads to deference or avoidance of services. The result is decreased access to services by people who use illicit drugs. Service users are not the only ones who benefit when stigma and discrimination is challenged; staff also benefit. This training will help service develop work practices that will lead to greater trust and improved relationships not only between staff and service users, but also between staff. Increased trust will lead to improved access and positive health related outcomes. Read more: Stigma & Discrimation Training (pdf)
Passport to Harm Reduction
Grab your passport and join NUAA staff as we jet set across the globe. If you work with people who inject drugs, then this training is for you. Training is delivered by NUAA staff with lived experience. At each border crossing, you will have an insight into harm reduction on a variety of topics, including safer using and vein care; reducing the spread of blood borne viruses; methamphetamine and the ice epidemic; fentanyl and opioid overdose, to name a few. This training will help you and your staff talk to your service users about harm reduction in a way that is relevant to them. If you want to know more or book training contact us through our online form – click here.
The National Safety and Quality in Health Care (NSQHC) Standards ii. Stipulate that consumers and/or carers should be involved in governance and quality improvement processes. NUAA has been at the forefront of projects to ensure Consumer Engagement.
Most services, whether they are aware of it or not, are currently practicing some form of consumer participation. AOD treatment services have ‘individual treatment plans’ in which a client has a say in their own treatment. This is consumer participation, suggestion boxes in the waiting rooms, exit surveys and complaints systems are all consumer participation strategies.
If your service is interested in improving your consumer Engagement Strategies NUAA may be able to assist your service through:
- Ensuring staff see consumer engagement as a priority
- Actively including disadvantaged/marginalised groups
- Building the capacity of your consumers to engage
- Building the capacity of staff to support engagement
- Assisting your service focus on outcomes and evaluation.
If you would like to know more contact NUAA on 8354 7300 or contact us through our online form – click here.
Request a Speaker
NUAA CEO Dr Mary Ellen Harrod has an extensive background in public health and clinical research. Since joining NUAA, her focus has been on strengthening the organisation so it is better placed to support individuals and the broader community of people who use illicit drugs to access health care free from stigma and discrimination, and to advocate for effective systems change that supports the health and human rights of people who use drugs. If you would like to book Dr Harrod, please contact NUAA on (02) 8354 7300 or contact us through our online form – click here.